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Privacy Policy

Last updated: May 24, 2026

Certified Online Solutions ("we," "us," or "our") operates the website certifiedonlinesolutions.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

Information you give us

When you submit our contact form, we collect the information you provide: your name, email address, phone number (optional), the service you're interested in, and any details you include in your message.

Information collected automatically

When you visit the Site, we and our analytics provider automatically collect certain technical information through cookies and similar technologies, including your IP address, browser and device type, pages viewed, referring website, and how you interact with the Site.

How We Use Your Information

  • To respond to your inquiries and provide quotes or consultations you request.
  • To contact you about your submission, including by email or phone.
  • To understand how visitors use the Site and improve its content and performance.
  • To maintain the security and proper functioning of the Site.

Cookies and Analytics

We use Google Analytics (via Google Tag Manager) to measure and analyze Site traffic. Google Analytics uses cookies to collect information such as the pages you visit and the actions you take. This information helps us understand visitor behavior in aggregate. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by blocking or deleting cookies in your browser settings.

Third-Party Services

We share information only with the service providers that help us operate the Site and respond to you. We do not sell your personal information. These providers are:

Data Retention

We keep contact form submissions for as long as needed to respond to your inquiry and maintain a record of our communications, and we delete them when they are no longer needed. Analytics data is retained according to Google's data retention settings.

Your Choices and Rights

You may request that we access, correct, or delete the personal information you have submitted to us by contacting us using the details below. You can also opt out of analytics tracking as described in the Cookies and Analytics section. Depending on where you live, you may have additional rights under applicable privacy laws.

Children's Privacy

The Site is intended for a general, adult business audience. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We do not ask for a date of birth or age, and our forms are designed for business inquiries only.

If you believe a child under 13 may have provided us personal information, please contact us at the address below and we will delete it promptly. A parent or guardian may also contact us to review, correct, or request deletion of any information we may have inadvertently collected from their child.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Changes are effective when posted.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

Certified Online Solutions

Frederick, MD 21701

thomas@certifiedonlinesolutions.com

(410) 430-0016